TERMS AND CONDITIONS
Snow clearing means blowing snow from a described physical area to any permissible area nearby. Stacking or hauling of snow, sanding, salting, de-icing or hand shoveling are not included in this contract unless otherwise specified.
Snow clearing will commence after an accumulation of approximately five centimetres (5 cm) or more. Included are follow-up visits after city and sidewalk plows and repeat cleanings during prolonged, heavy snowstorms. The timing of service visits will vary from storm to storm. The Contractor shall be permitted to remove snow from your property at any time. If inadequate space exists on a client’s property for snow storage, whether it be at the onset of the season or as season progresses, the client agrees to let the Contractor use space on the side of the driveway or to make alternate arranges for snow storage with an adjoining neighbour.
The term of this contract is from November 1st to April 15th of the indicated season, or up to a total accumulation of 275 cm of snow as recorded by the Macdonald-Cartier Int’l Airport (most current 5-yr average is approximately 215 cm for this area). The customer agrees to pay a surcharge proportional to the amount of the contract should we exceed 275 cm. Furthermore, the Contractor agrees to credit the client for an accumulation of less than 150 cm at the same agreed rate (applied to the following season snow blowing renewal).
If vehicles are parked in driveway when snow clearing is to commence, snow will only be cleared from accessible areas that open into the street. Services requested that cannot be performed during regular snow removal hours may incur an additional charge (i.e. cleaning areas where vehicles were removed, snow shoveled from roof, etc.).
The Contractor shall not be held responsible for damages to movable articles left in the designated snow removal area including, but not limited to: basketball nets, garbage cans, recycling bins, plant pots, toys, hockey sticks, extension cords, Christmas lights, etc. Please remove articles safely outside the clearing area by 2-4 feet.
Basketball nets must be turned or elevated to at least 10 feet to provide adequate clearance for tractors. Please have gutter downpipe extensions removed prior to the commencement of the winter season. Elevated water main caps in driveways should be hammered down level with the surrounding surface. The client may either do this him/herself, contact us or the City of Ottawa at 613-580-2400.
The Contractor will install two border markers on the street side of the laneway prior to the snow removal season. It is the client’s responsibility to supply and install additional markers around immovable objects such as retaining walls, steps, elevated patio stones, wheelchair ramps, etc., which may become invisible when covered by snow. The Contractor will not be liable for any scratches, rust marks or damage caused to heaved, chipped or uneven asphalt or interlock surfaces. The Contractor shall not be held responsible in any way for damages due to icy or slippery conditions.
Walkway shoveling service, if included in this contract, is performed separately from the driveway service and will begin at the end of each snowfall of 5 cm or more. This service does not include the removal of snow accumulation resulting from roof cleaning, drifting snow, or the removal of ice from the walkway resulting from freezing rain, sleet or compaction. Shoveling of snow in front of garage doors and porch areas will entail additional charges. Crews make take up to 12 hours from the end of the snowfall to complete their routes. No salting or sanding is included in walkway clearing.
Referral discounts of $30 credits are applied onto account when a new client signs a contract for services. No cash rebates or refunds will be issued.
Early Bird discounts will apply only if the contract is received before October 1st of the current season. Proof of discount eligibility may be requested. Senior discounts may be applied to contracts of clients aged 60 and over. Cheques returned for any reason will incur an administrative charge of $30.00 per cheque. A fee of 2% per month will be charged on all past due accounts.
In default of any payment, or upon the breach of any of the conditions herein on the part of the client, this contract shall be rendered null and void. The Contractor shall be released from all liability and shall not be required to perform any further services under this agreement. Should the Contractor be proven to be in breach of any of the conditions herein, this contract may be cancelled by the client and reimbursed for any amounts prepaid. In the event of sale or re-occupation of the client’s house, this contract will not be cancelled or refunded, but may be transferred into the name of the new occupants. If services are cancelled for any other reasons, an administrative fee of $30 will be deducted from total of refund.
The Contractor is fully insured for public liability and property damage. All employees are covered under the Workplace Safety and Insurance Board (WSIB)